Fee and Payment Policies
We use the Current Year's Fee Guide as set out by the Ontario Dental Association to determine our usual and customary fees associated with the treatments and services that we provide.
Our fees are not kept as a guarded secret, so we encourage our patients to ask about fees if there are any questions or concerns.
In fact, it is important for us to discuss fees with patients when reviewing overall treatment plans with new patients.
For your convenience, we accept cash, debit cards, Visa, MasterCard, American Express, and personal cheques (once we have an established relationship with a patient). Our business policy is such that we ask for full payment of fees at the time of service.
For those patients with third-party dental benefits, we are able to submit dental claims directly to the insurance carrier electronically. This process greatly speeds up the time it takes for patients to receive their reimbursements, often occurring in a matter of a few business days.
There are certain instances where the dental benefits plan requires that the claim be submitted only by regular mail, or that the claim be turned in at the subscriber's place of work. In such instances, we will provide the necessary printed claim form.